Troubleshooting

I'm not receiving notifications

1. Check your notification settings in Account Settings > Notification 2. Ensure your email address is correct and verified 3. Check your email spam/junk folder 4. Make sure you haven't unsubscribed from Skillify emails

My payment method isn't working

1. Verify your country selection matches your payment method 2. Ensure your MoMo or PayPal account has sufficient funds 3. Check that your payment method is properly connected 4. Try disconnecting and reconnecting your payment account If you need additional help with any account-related issues: - Email: support@skillify.asia - Privacy concerns: privacy@skillify.asia - Include your registered email address for faster assistance - Describe your issue in detail for better support

I can't access my account

1. Try resetting your password using the "Forgot Password" link 2. Check if your email address is correct 3. Contact support if you're still unable to access your account 4. Provide your registered email for faster assistance